Matrix Secure

Terms & Conditions

Last updated: 21 January 2026

Terms Overview

Comprehensive legal framework covering scope, key terms, rights & duties, and compliance requirements.

Scope

These Terms & Conditions apply to all services provided by Mobiloitte, including but not limited to AI-driven digital transformation solutions, technology services, and digital growth platforms. By using our services, you agree to be bound by these terms.

Key Terms

Service Level Agreements (SLAs) are provided per engagement and product. All terms are negotiable within legal and risk limits. Changes to terms are communicated via website notices and contractual amendments.

Rights & Duties

Both parties have mutual rights and obligations as outlined in the Master Service Agreement (MSA) and Statement of Work (SOW). Liability limitations and indemnity provisions are specified in individual contracts.

Compliance

All services comply with applicable laws and regulations. Dispute resolution follows contract terms, including arbitration and mediation where applicable. Product-specific terms are available for platforms.

Detailed Terms & Conditions

Comprehensive legal framework covering all aspects of our services, agreements, and compliance requirements.

Service Scope

These terms apply to all Mobiloitte sites, platforms, and services unless otherwise stated. Our services include AI-driven digital transformation, technology services, and digital growth solutions.

Legal Framework

Terms are governed by law specified in your Master Service Agreement (MSA) and Statement of Work (SOW). Jurisdiction varies by contract and applicable regulations.

Service Level Agreements

SLAs are provided per engagement and product. We offer managed services with 24/7 support under specific service level agreements tailored to your needs.

Dispute Resolution

Disputes are handled per contract terms, including arbitration and mediation where applicable by law and contract. We support arbitration processes as specified in individual agreements.

Liability and Indemnity

Liability limitations are outlined in individual contracts. Consult your MSA for specific details. Mutual indemnities apply as agreed in contractual terms.

Terms Modification

Terms can be negotiated within legal and risk limits. Changes are communicated via website notices and contractual amendments. Product-specific terms are available for platforms.